Jan 25, 2017
While B2B commerce is growing at an exploding rate, many tech systems that enable this growth, especially in payments, are not up to par. CloudCraze EVP Ray Grady and commerce expert spoke with PYMNTS.com about this reality and the findings in its latest B2B Digital Commerce Imperative study.
In the interview, Grady said that firms are facing what he termed “technical debt,” where they customize their own processes to the point where technologies cannot be upgraded easily.
Read the full interview at PYMNTS.com: Moving Beyond Yesteryear’s B2B Tech